Intelligence Driven Authentication
Intelligence Driven Authentication is ideal for organizations looking to deploy an identity solution that helps them to verify and authenticate users by confirming that they are who and where they say they are. Helping to reduce fraud and meet license compliance standards, all while improving user experience and productivity.► see for yourself
How does it work?
Our Intelligence Driven Authentication package combines our Intelligence, Policy and Authentication modules to provide one complete identity fraud, authentication and authorization solution.
The Intelligence Engine collects and analyzes thousands of data points across device, location and behavior to deliver a confidence score based on how likely it is that someone is who they say they are. If the confidence score is high, you can safely reduce friction – and if it’s not, authentication or authorization requests can be triggered – all in real-time.
It’s our Policy Manager & Engine that makes all the decisions, journey mapping and orchestration around this confidence score. Policies are fully transparent and written in natural language so leaders in risk, compliance, customer experience can understand them, as well as technical peers in IT and fraud. Importantly, these teams can test policy decisions using a time machine feature, champion /challenger modes and A:B testing.
In all, the entire process is designed to determine what kind of authentication journeys are best used in which circumstances, based on what action is being performed, by who, where, and how. Meaning you aren’t isolating swathes of user’s with either / or choices of biometrics or additional password checks.
Now that’s getting customer experience right, every time!
Find out more about our other modules
Decisioning, Journey Mapping & Orchestration
Tasks such as decisioning, orchestration and policy management are all taken care of in one central location. Using our easy to use dashboard, teams from across the organization can build and test natural language policies that adapt in real time to contextual intelligence.Learn more
Artificial Intelligence powered Real-Time Analytics
Our intelligence engine uses multiple data points across device, location & behavior to deliver one confidence score, telling you how likely it is that someone is who they say they are. If the confidence score is high, you can safely reduce friction – and if it’s not, authentication is dynamically adjusted.Learn more
Identify users with our Multifactor Authentication
We deliver multifactor authentication that is fit for both security and compliance needs. Using both active and passive data points to identify users our technology typically reduces authentication steps by over 90%.Learn more
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Advantages & Benefits
Broad Range of Authenticators
Our authenticators span the newest most robust methods, like swipe; the most traditional methods, like tokens; and the most remote needs, like landline phone calls.
Customer Friendly UX
Our Policy Engine can dynamically adjust to the type of hardware, connectivity and even preferences of individual users, whether it’s lack of access to technology or just individual preference – you can keep them happy.
Reduce the need for multiple vendor solutions with one central view of activity across digital, telephony & physical channels.
Being cloud native, you can benefit from 99.99% availability; practically instantaneous horizontal and vertical scaling, depending on workload; and, improved flexibility with a single point of interaction, meaning easier integration, easier development and stronger security.
Our engineering teams come from banking and ecommerce backgrounds and understand your challenges, that's why our Policy Engine uses natural language so leaders in risk, compliance, customer experience can understand them as well as technical peers in IT and fraud.
Hassle free compliance
Out of the box templates mean that you can achieve quick deployment of policies and demonstrate regulatory compliance across different jurisdictions. Moreover, we only collect data at interaction points, rather than via continuous surveillance which means better battery life for your customers and, more importantly better privacy.
Proof of Value
When it comes to investing in the security of your workforce or customers’ digital identities, we know that nothing beats a real-time test. That’s why we offer 30- or 60-day proof of value (POV) trials on all Callsign product packages. They’re quick to set up and leave you with a POV report, detailing the precise benefits your business could realize from our technology.