Policy Evaluation

300+ combined years’ experience in banking and ecommerce means we know the challenges organizations face in evaluating and testing policies.

champion | challenger

Unsure on which is the better policy? Passively test an updated or entirely new policy (challenger) against your existing incumbent one (champion) and use performance analytics to decide which one should be deployed.

Technology and industry challenges addressed: Currency, supportability, confidence in deployments, accuracy

A | B Testing

Unsure which change will be more effective? Test two variants of a policy in production by passing a percentage of real traffic through each to determine which version is more effective.

Technology and industry challenges addressed: Real world testing, multivariate analysis

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Time Machine (Simulation)

Making complex changes? Thoroughly test a new policy offline using legacy data, prior to pushing it into production.

Technology and industry challenges addressed: Fine tuning and tweaking, large scale analysis

Policy Engine Audit Timeline

Looking for greater insight? Get a visual representation of a user’s journey including what rulesets, policies, external services and resources were called as part of the decision-making process.

Technology and industry challenges addressed: Investigation and support

Discover how you can get full visibility of your customer landscape

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Decisioning Module

Decisioning, Journey Mapping & Orchestration

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Policy Management

Find the right balance between security and user experience with one holistic view of customer activity across digital, telephony and physical channels.

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Journey Mapping

Dynamic user journeys that can adapt in real-time to the type of hardware, connectivity and even individual preferences – now that’s a great user experience.

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